Booking appointments

Booking an appointment at Parkbury House is simple.  Please call Parkbury House Surgery on 01727 851589 during our opening hours and our trained receptionists will assist you in allocating the correct appointment type.

Surgery Appointments are available daily and routine appointments are available up to 2 weeks in advance.  Parkbury House booking advisors are trained to enquire about the nature of your concern and whether your concern can be resolved through a specific appointment type or clinic.

If your concern is a NEW concern it will be assigned to our Triage Service.  You will be called the same MORNING or AFTERNOON (normally within 2 hours of your initial call) by our duty doctor.  Your concern will be discussed and if required you will be invited to attend a same day appointment.  The duty doctor can provide advice and/or a prescription which can be collected from reception or inform us and collect from our on-site pharmacy when we are closed.

If you concern is ONGOING or you require advice then you will be offered a Telephone Appointment.  A doctor of your choice will call you in their MORNING or AFTERNOON session.  This service is useful for medication reviews, chronic illness management, prescription requests, test results and general medical advice.

Nurse appointments are available daily and are bookable up to 4 weeks in advance.  If you are unsure whether a nurse is suitable for your concern please check our list of nurse capabilities.

What to do in an emergency…

Interpretation/Sign Language Support

If you have difficulties communicating in English, or you would like to have a sign language translator, please notify a member of our reception team, who will be pleased to organise an interpreter/translator to accompany you at your appointment.