Contact Us

Parkbury House Surgery is always delighted to hear from its valued patients and offer a number of contact methods including calling, writing or emailing the surgery.  Please find the contact details below.

How to find us…

Address and Telephone Number:

Parkbury House Surgery
St Peters Street
St Albans
Hertfordshire
AL1 3HD
Tel: 01727 851 589

If your query is administrative we advise that calling after midday is likely to be more convenient due to the high volume of calls received in the morning.

Email

Email: parkburyhouse.info@nhs.net

Please note: in order to safeguard patient confidentiality we cannot send personal medical information (such as test results or NHS numbers) by e-mail.

Please do not send urgent requests including urgent prescription requests via email, for operational reasons, we cannot guarantee that your message will be read earlier than the next working day.

You are welcome to use e-mail to:

  • Make a general enquiry about the Practice or the services we provide
  • Cancel an appointment (so long as you give us at least 24 hours notice)
  • Pass a message to one of our doctors or nurses (so long as this does not require a response or is a request)
  • Provide feedback about our services or your experience at Parkbury House Surgery
  • Make a formal complaint

Please do not use e-mail to:

  • Make an appointment
  • Request a repeat prescription (but you can do this online via the prescription request page)
  • Ask for medical advice including prescription, vaccinations/travel immunisation advice.
  • Request a sick note, home visit, or a response/request from a doctor
  • You can request for the above information by calling the surgery on 01727 851 589

Correspondence

If you would like to write to Parkbury House please send correspondence addressed to:

Practice Manager
Parkbury House Surgery
St Peters Street
St Albans
Hertfordshire
AL1 3HD

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