How to contact Parkbury House:

Here’s a quick summary for our patients to explain the multiple and confusing array of means to contact the surgery to make an appointment, request a repeat prescription, or to access your medical record and obtain Covid vaccine information.

  • Booking an appointment : Please either call the surgery on 01727 851589, or book online for specific appointments only (via Patient online access) i.e. book appointments for annual reviews, smear tests. Please do not request an appointment or medical advice via email. We are unable to respond to these queries via email.
  • Online Consult If you have a medical concern that can wait and is not urgent, please try using our online consult service – response within 2 working days. Please follow this link www.online-consult.co.uk/org/parkbury-house-surgery

Ways you can access your medical record online :

  • Patient Online Access : Our patients can sign up for Patient Online Access to request repeat prescriptions, book appointments and view their medical record. Please follow this link www.parkburyhouse.nhs.uk/practice-info/patient-online-access
  • NHS App : Patients can ALSO download the NHS app. This also allows patients to view their medical record and access covid passports and covid vaccine data. Please be aware that as a GP Surgery the NHS app is outside of our control we are not able to edit what information is contained in the app. This is looked after by the NHS app and if you have any queries concerning this please contact 119 directly.

How best to access Parkbury House and other services to get quick and appropriate care.

Online Consult

Self Help

We encourage all our patients to understand more about their symptoms and their condition.

Find out more…

Getting Advice from a Doctor Quickly and Easily

Parkbury House offer a triage telephone consultation system. Patients calling the surgery for new or urgent concerns will be added to the triage list on the same day, or following day, depending on triage appointment capacity.

Patients will be able to speak to a GP who can provide advice, prescription or appointment, as required.

Registering with Parkbury House Surgery

  • Choose from our large team of Doctors and nurses all with specialist skills.
  • Conveniently situated in the centre of St Albans. 1 minute walk from town centre with limited on-site parking. Map
  • On-site Pharmacy open 7am – 10pm weekdays and late night all weekend. Read more…
  • New Patient Registration Information. Read more…

Friends and Family

Would you recommend Parkbury House Surgery to friends and family? Please let us know by completing our short survey…

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Getting Advice

Appointments

Getting advice from a Doctor quickly and easily

Parkbury House offer a triage telephone consultation system. Patients calling the surgery for new or urgent concerns will be added to the triage list on the same day, or following day, depending on triage appointment capacity. Patients will be able to speak to a GP who can provide advice, prescription or appointment, as required. This service is available morning and afternoon each day. The duty doctor system is complimented by pre bookable telephone and surgery appointments with a doctor of your choice for ongoing care. Read more…

Out of Hours Service

If you need medical advice when the surgery is closed, please call 111

New Patients

Registering with Parkbury House Surgery

We are delighted to welcome new patients to register with our surgery. We are just 1 minute walk from the centre of St Albans and have our own car park to make it easy for you to visit us. Our specialist Dr-led triaging service, telephone consultations and nurse appointments allows us to give prompt consultations with you about your health concerns, with same day appointments with your doctor available if required. Registering with us is easy. Find out how…

Pharmacy

We have an on-site Pharmacy that is open late 7 days a week.

Register Today

New Patients
Online Access

Access to online information to help you manage your health

Find out how to manage your condition yourself

  • A-Z of Conditions

Find additional advice on www.patient.co.uk

Find out who to see for your condition

Who do I see tool – Coming Soon

Making requests:

In-house Pharmacy

Pharmacy opening times:

Mon – Fri:    7am – 10pm
Saturday:   9am – 10pm
Sunday:      9am – 9pm

Read more…

Training Practice

We are committed to the training of doctors and nurses, all of whom are closely supervised, and we believe in “life-long learning”. All staff undergo an annual appraisal where learning and development needs are identified.
Read more…

Patient Reference Group

The Patient Reference Group (PRG) has been created to involve our patients in decisions about our services and to provide feedback. Read more…

 

Patient Feedback

Please do not request repeat medication or clinical queries here.