Category Archives: news

Flu Jab Scam!

NHS England and NHS Improvement – East of England have been alerted to an issue whereby a patient appears to have been the victim of a scam relating to flu jabs.

The patient was contacted over the phone by a person purporting to be a GP working at their local GP practice and that, for a fee, the GP could attend their home to administer their flu jab. Unfortunately the patient gave out their bank account details and has sadly suffered a financial loss.

“If someone claiming to be from the NHS contacts you by phone and asks for a payment, please be aware they could be a criminal trying to trick you. Most NHS services are free at the point of use and NHS professionals are very unlikely to ask for fees such as prescription charges by phone. We advise you not to share bank account details or other financial information unless you are sure of who you are talking to.”

GDPR – Privacy Notice

As of 25th May 2018, new data protection regulations are being introduced. Keeping your data safe and secure is our top priority. The changes won’t alter the way we use and protect your personal information, but it will make it easier for you to find out how we use it.

There is no action that you need to take. However, the surgery has produced a ‘Privacy Notice’ to give you more information on how we use your information.

Read our Privacy Notice

Children’s Privacy Notice

Free online mental health support for 10 to 25-year-olds

Children and young people in Hertfordshire can now get free online emotional and mental health support using a website called Kooth.com.

Anyone aged between 10 and 25 and registered with a Hertfordshire GP surgery, can sign up, choose an avatar (an online character) to represent them anonymously and have an online chat with a counsellor or therapist.

Kooth’s fully trained and qualified counsellors can help with lots of different problems, including family problems, eating disorders, loneliness, bullying, anxiety and depression, and are available until 10pm, 365 days a year.

Hertfordshire’s two Clinical Commissioning Groups and county council have commissioned the service which is available in 28 regions across the UK, delivering more than 8,000 counselling sessions each year.

Visit Kooth.com for more information.